COVID-19 update: To enable us to continue to supply you with your essential fire safety products and services we have put a lot of new processes in place to ensure that we are adhering to the social distancing guidelines and doing all we can to protect our staff.

Our dedicated teams have adapted to this new way of working and continue to provide our customers with exceptional customer service and a rapid turnaround of orders.

To provide you with incredibly fast response times, no matter what day of the week you contact us, our customer service team is available 7 days a week.

Our customers are very appreciative of our efforts. Here is what some of our customers have said:

Good Afternoon,

I can say what fantastic service I have received from your company. I placed my order on 21/4/20 at 14.50 and it was delivered to me at 11.40 on the 22/4/20. Under the current climate, this is outstanding. Keep up the good work and stay safe.


Jim G

Just a line or two to say thank you for such fantastic service in these difficult times. 2 x smoke detectors ordered on the 20th, delivered on the 21st and I have fitted them today. Thanks again, much appreciated.

Nigel O

Big thank you to @safelincs for getting my new smoke alarm out to me so quickly and for great email communication and customer care.