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We have achieved numerous certifications and awards including:
- Certification by the British Standards Institute (BSI) for the ISO9001 quality standard
- Our extinguisher maintenance operation and engineers are certified by BAFE, the UK’s certification body
- Compliant with CHAS (Contractors Health and Safety Assessment Scheme) and listed in the CHAS scheme database. This confirms our Health and Safety Systems and Policies conform to current legislation and gives all of our customers peace of mind when considering us for any contracts.
- Certification as an Investors in People organisation and recognised as a disability friendly employer, we have been awarded the ‘Two Ticks’ disability symbol
- In 2009 we won the GoAward for Public Procurement Excellence and the Lincolnshire Business Award for Customer Care
- In 2010 we finished as finalists in the Lincolnshire Business Award for Customer Care
- In 2011 we were finalists for the Customer Care Award of the UK Warehousing Association
Charitable Work
We support our local community by sponsoring local charities and events such as playgrounds, music and sports projects and involve local artists in the development of promotional materials. We also have various training schemes designed to help pupils at local secondary schools learn web design and entrepreneurship skills.
We also support the Child Accident Prevention Trust (CAPT), the UK’s leading charity working to reduce the number of children and young people killed, disabled or seriously injured in accidents.
Customer Service
We believe that we should recommend the products and services that you really need and no more. In fact we will always try to save you money and will recommend more economic solutions if these are available. This philosophy is reflected by our sales staff and our service engineers. None of our sales or service staff therefore receive any performance bonus. All our staff are paid fixed wages, taking the pressure off them to force products onto our customers that are not really needed.
We are always looking for ways to improve so we ask our customer to complete a 3rd part review. This feedback is continuously assessed by our dedicated team to see what changes can be implemented to improve the buying experience for our customers. See our customer feedback
Environmental Protection
We have signed up to Valpak's WEEE (Waste Electrical and Electronic Equipment) Distributor Take-Back Scheme (Registration ID: 301388). Private households can therefore drop off their electronic and electrical fire safety waste at their municipal recycling centre when they purchase new products from us. To find your nearest recycling centre, please visit www.recycle-more.co.uk.
We also offer responsible recycling of fire extinguishers for a small fee of £3.75 ex VAT per extinguisher.
Safelincs is a registered ‘UK Battery Producer’ and contributes as such to
a disposal/recycling service for used portable batteries at your local recycling centre. Our licence number with BatteryBack Plc is BPRN00607
We work actively on minimising our impact on the environment. We use 100% Renewable Energy and create new packaging materials through the recycling and re-manufacturing of our old packaging.
Investing in the Future
We are financing research into improved fire escape equipment and have registered patents for a number of new fire escape systems.
Safelincs places students and pupils in its technical department for work experience and is supporting local schools both with donations as well as IT related training.
Important Company Details
Safelincs Ltd Registration Number (England and Wales)
4715788
VAT Number
GB 827 6397 88
Dun & Bradstreet D-U-N-S Number:
73-451-4198
International Shipping Enquiries
Our Role within the Fire Safety Industry
We are stakeholders in the government’s Fire Kills campaign and are actively working with them to promote good fire safety practices and improve the general awareness about the dangers of fire and how it can be prevented.
We sponsor a number of organisations working on the improvement of public fire safety awareness including www.fireservice.co.uk and www.firesafe.org.uk
Partner to the Industry's Leading Manufacturers
We have developed partnerships with the leading fire safety manufacturers to facilitate increased internet presence for their products and to make their products more accessible to internet customers.
Corporate Memberships
FIA (Fire Industry Association)
We are a full member (no 931) of the FIA, the leading fire safety trade association and largest fire training provider.
British Fire Consortium
UK fire safety trade body involved in training of service engineers and industry best practice
Institute of Directors
The IoD is the UK’s longest running organisation for professional leaders
About Us
Safelincs is the UK’s most progressive and customer focused fire safety provider offering over 3500 products and services in the UK, Ireland, Germany, France and Italy. A winner of several customer care awards, Safelincs prides itself on its total commitment to customer satisfaction. Safelincs also operates the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools.
Safelincs is on the forefront of new fire safety product developments and has been chosen as the sole online representative of cost saving new products such as Britannia’s new service free extinguishers and the environmentally friendly new all-round fire extinguishers from Jewel Saffire.
This focus on saving customers money and offering good value with reliable nationwide customer service also won Safelincs the national fire safety contract for both the Church of England as well as the Catholic Church in the UK.
We supply business customers, public bodies and organisations but also welcome individual end customers. Customers will receive perfect customer care from us whether they purchase one smoke alarm or 10000.
Our wholesale customers are offered huge trade discounts and a free trade portal branded for them to serve their own customer base with a modern online tool that has been developed by Safelincs specifically for the fire safety industry.